Setting up a wireless intercom can be challenging for first-time users. In this article, we will show you how to complete the SYNCO Xtalk Master wireless intercom setup, including how to pair headsets, divide them into groups, and adjust the setup for different workflows.
SYNCO Xtalk Master wireless intercom setup at a glance
Here’s a quick overview of the SYNCO Xtalk Master wireless intercom setup.
1. Pairing
- Pair up to 8 headsets
- Pair more than 8 headsets
2. Grouping
- Divide into 2 groups
- Divide into 3-5 groups
3. FAQ
- Connecting to other wireless intercoms
- Feeding PGM audio into the Xtalk Master
- Enabling remote communication
- Connecting to an audio mixer
You can set up the Xtalk Master wireless two-way communication headsets in different ways depending on your team size and structure. Learn how to do it in the next section.
How to pair the SYNCO Xtalk Master wireless intercom headsets?
SYNCO Xtalk Master wireless intercom headsets are pre-paired at the factory and ready to use. If additional headsets are added, all headsets need to be paired again. The following sections explain the pairing process for different headset counts.
If you have 2-8 headsets, pair using buttons or the app
For 2-8 Xtalk Master headsets, pairing can be done using the buttons or the app.
👉Pair using the A/B buttons on the Xtalk Master
Follow these steps to pair 2-8 Xtalk Master headsets using the A and B buttons.
A. On one headset, press and hold both Button A and Button B. Release when you hear "Connecting and Pairing".
B. Press and hold Button A again. Release when you hear a beep.
C. On all remaining headsets, press and hold both Button A and Button B. Release when you hear "Pairing Successful".
D. After all headsets are paired, restart the headset used in Step A to activate intercom mode.
👉Pair via the SYNCO Audio App
With the SYNCO Audio App, you can pair the Xtalk Master wireless intercom with one click. Here is how to do it.
A. Power on all Xtalk Master headsets.
B. Open the SYNCO Audio App.
C. Tap the "+" icon in the upper-right corner.
D. Tap "Add Device", select all headsets, and tap "Add".
E. Tap the "+" icon again and select "Pairing".
F. Select all headsets and tap "OK".
For more pairing guidance, watch the video below.
If you have 9-40 headsets, pair them using the base station.
For a wireless intercom setup with more than 8 Xtalk Master headsets, the SYNCO XStation is needed for pairing. Follow these steps:
A. Press and hold the Pairing button on the XStation until the indicator turns solid red.
B. On each Xtalk Master headset, press and hold Buttons A and B. Release when you hear "Pairing Successful". Up to 20 headsets can be paired at the same time.
C. After all headsets are paired, press and hold the Pairing button on the XStation again to exit pairing mode.
If you need to pair 21-40 Xtalk Master, connect two XStation base stations using a Cat5e Ethernet cable. Once connected, the two base stations work together as a single communication system.
How to divide the SYNCO Xtalk Master into different groups?
The SYNCO Xtalk Master lets you organize headsets into 2-5 groups based on your team structure. Below, we’ll show you how to set it up in different ways.
If you need 2 groups, use the button on the Xtalk Master.
Xtalk Master uses Button A and Button B to switch between two groups. Users can join Group A, Group B, or both groups at the same time. The headset remembers the last group setting and automatically rejoins it after powering on.
To join Group A or Group B, press and hold Button A or Button B of the Xtalk Master headset. Release after hearing "Group A" or "Group B".
To exit Group A or Group B, press and hold Button A or Button B again. Release after hearing "Beep-Beep".
If you need 3-5 groups, use the app or base station.
For more complex workflows, you can use the SYNCO Audio App or the XStation to organize Xtalk Master wireless intercoms into 2-5 groups. The right setup depends on your team structure.
👉Dividing 2-8 Xtalk Master into 3-5 groups, use the app.
If you have fewer than 8 Xtalk Master headsets, you can use the SYNCO Audio App to manage 3-5 groups easily.
Watch the video below to learn how to assign Xtalk Master to different groups and use the Broadcast to One and 1-to-1 Chat features for more precise communication.
👉Dividing 9-40 Xtalk Master into 3-5 groups, use the base station and app.
For wireless intercom setup with 9–40 Xtalk Master headsets, group management is handled using both the XStation base station and the SYNCO Audio App. This setup helps you organize multiple teams more efficiently.
A. Press and hold the Pairing button on the XStation until the indicator turns solid red. Then press the desired Group button (A/B1/B2/B3/B4) to select the target group.
B. On the headset, press and hold Buttons A and B simultaneously. Release after hearing "Pairing Successful". Up to 20 headsets can be paired at the same time.
C. After all headsets are paired, press and hold the Pairing button on the XStation again to exit pairing mode.
D. Use the SYNCO Audio App to change the group setting. Refer to the video above.
FAQ
Here are some frequently asked questions about Xtalk Master connections and audio setup. Check the sections below for more details.
How to connect the SYNCO Xtalk Master with other wireless intercoms?
SYNCO Xtalk Master can integrate with other 4-wire intercom systems. A Cat5e cable can be used to connect the XStation to another 4-wire base station. With fixed 4-wire base stations, adjust the XStation’s 4-wire pin mapping for seamless connection.
How to feed the PGM audio into the Xtalk Master?
Follow these steps to route PGM audio into the Xtalk Master wireless intercom and send it to specific groups.
First, connect a standard XLR cable from the PGM input on the XStation to a production switcher or audio console. The audio will then be distributed to the paired headsets.
Next, select the groups that should receive the PGM audio and adjust the volume in the SYNCO Audio App. You can also use the control wheel on the XStation to adjust the volume.
How to set up the Xtalk Master wireless intercom for remote communication?
To set up the Xtalk Master wireless intercom for global or cross-regional coordination, connect the XStation to a computer and communicate via an online meeting platform.
Here is how to do it:
1. Use a USB-C data cable to connect the UAC port on each XStation to a computer. Do the same on the remote side.
2. On both computers, select the XStation as the microphone and speaker device in the system settings.
3. Join the same online meeting from both computers
4. Select which group(s) send or receive the audio and adjust the volume in the SYNCO Audio App
How to connect the Xtalk Master wireless intercom to an audio mixer?
To integrate the Xtalk Master with an audio mixer, connect the XStation base station to the mixer using a 4-wire to dual XLR setup. This setup lets audio engineers communicate with the team without wearing an intercom headset.
Here is the setup:
- One XLR output connects to the studio monitor for audio playback.
- One XLR input connects to the mixer’s microphone output for talkback.
